Our CSR Policy
At Territory Valuers, our priority is client experience. We are committed to fostering positivity and building strong ethical values within our workplace. Our belief is that by providing the best environment and support to our staff, the benefits of this will further boost client satisfaction.
Our CSR policy works towards supporting the two pillars of our success- our clients and our staff. We aim to do this in a variety of ways, from offering training opportunities for our staff, to tailoring our work processes to cater towards client ease.
Here is a further breakdown of how we implement our CSR policy throughout our workplace.
Prioritising Our Clients
At Territory Valuers we employ a customer-centric design in our workflow. This means that all our processes are designed with the clients in mind. We operate in a way that ensures the highest level of client experience and are dedicated to supporting them throughout the entire valuation process. Our service is highly efficient, with valuation reports being completed as early as two days after property inspection. Additionally, we have a quality assurance program to ensure our staff and Valuers are always operating at the highest industry standard.
As a full-service valuation company, we aim to fulfill the property valuation requirements of all our clients, no matter the complexity. We provide a wide range of property valuation services across all property types. This includes residential, commercial, and industrial property valuations, and encompasses many specific valuation report types.
We are dedicated to providing expert, efficient and high quality service to all our clients. As such, we employ staff who are both specialised and local.
Supporting Our Team
Both our team of property Valuers and our administration staff are provided with an environment that encourages professional growth. We understand the value of our all staff in ensuring the operational success of our company, and in providing efficient and high quality service. Due to this we provide opportunities for further career development, such as ongoing training, to all our staff.
At Territory Valuers, our property valuers are all accredited by the Australian Property Institute (API) and are Certified Practising Valuers (CPVs) with a minimum of 20 years of industry experience. They also hold AVI or RICS qualifications, ensuring a comprehensive and well-rounded expertise. With ongoing professional development that keeps them current with the latest industry practices, our team’s extensive experience, continuous learning, and local market knowledge make Territory Valuers unmatched as industry front runners.
Supporting all our staff is a core part of our CSR policy, and integral to how our business runs. Our excellent reputation is a testimony to the positive, supportive and growth minded workplace we have cultivated. We believe by encouraging the development of our staff, they are able to work to the best of their abilities and allow us to offer high quality service.
If you are interested in hearing more about our CSR policy, or have any questions about our valuation service, do not hesitate to reach out to us. Call on (08) 7918 0858 or complete an online enquiry form!